Frequently Asked Questions

Open the newsletter or email from which you'd like to unsubscribe and click on the unsubscribe link found at the bottom of the page. Follow the prompts on the next screen. Please allow a few days for the change to take effect, and please note that if you unsubscribe you will no longer have access to programs you've paid for or requested as a bonus because your email address is connected to your login information and has to be in our system in order for you to login. When you unsubscribe, you are removed from our system.

As long as you followed the above instructions, you will be unsubscribed. The only reason that people continue to receive emails after unsubscribing is because they are signed up for our emails with multiple email accounts. We’ve had clients sign in with as many as eight emails. If you are using an email aggregate such as Outlook or Apple Mail, you will appear to have duplicates. Rest assured, these are coming to each of the different emails you’ve used to sign up for emails, programs, products, eBooks, or free webinars. You will need to unsubscribe from each email address in order to stop receiving the emails.

This is because you have signed up for our emails with multiple email accounts. We’ve had clients sign in with as many as eight emails. This results in one email delivered to your inbox per account. If you are using an email aggregate such as Outlook or Apple Mail, you will appear to have duplicates. But rest assured, these are coming to each of the different emails you’ve used to sign up for emails, programs, products, eBooks, or free webinars. You will need to unsubscribe from each email address in order to stop receiving the emails.

It’s easy to sign up for our affiliate program. CLICK HERE to fill out the form and submit your request.

You can learn more about our cancellation policy by clicking here.

While we can't guarantee replays or encores to our webinars, when we are able to offer them we send out emails to anyone who has registered for the webinar. We encourage you to register for the webinar and try to move your schedule around so you can attend live. That is always the best experience and you may get a chance to ask Dr. Ritamarie a question. If the replay is made available, you will receive an email after the event with details. Sometimes, Dr. Ritamarie will schedule an encore presentation where she leads the webinar again live. This gives more people the chance to attend at a different day and time. Please read your emails for detailed communication regarding each event.

While many of our members in our programs find the extra support helpful, it is not necessary to follow us on Facebook, nor to join our private groups there. You can succeed in our programs from attending Dr. Ritamarie’s group coaching calls and working through the materials as you’re guided through the modules.

The delivery of each bonus is dependent on many factors, but you will get all of your bonuses before your program ends. Some bonuses are live, which means they are scheduled partway through the program to provide additional support. Some bonuses are delivered through email and some bonuses will be located on your course dashboard depending on which program you are in.

Yes, we reward fast action takers with the bonuses that were offered after they enroll. Thank you for taking swift action and for your commitment to better health.

While Dr. Ritamarie personally follows a 100% plant-based and mostly raw diet, she offers support and makes recommendations for those that feel the need for some animal-sourced foods in their diet.

All of the recipes in our programs are 100% plant based and mostly raw, with little or no oils in them. However, Dr. Ritamarie encourages you to adapt the recipes as needed, especially when following her recommendations on testing the effects of foods consumed on blood glucose and ketone levels. She fully supports individualization in her programs so that you can learn what best supports your optimal health and well-being.